Hangwise Support

Hangwise uses AI to screen your incoming calls and help you avoid scams. We’re happy to help.

Contact us

Email support@hangwise.app. Please include your phone model, the Hangwise version, and what happened. Don’t send passwords or full card numbers. We reply within 3 business days.

Common questions

How does Hangwise screen a call?

When an unknown call comes in, Hangwise can check the number and, if needed, screen the call with an automated assistant to decide whether it looks like a scam. You see the result in the app.

Why was a real call blocked?

No screening is perfect. If a legitimate caller was flagged, open the call in the app and mark it as safe, or email us the number and time so we can look into it.

A scam call got through. What should I do?

Report it in the app or email us the number. Don’t share personal or financial information with the caller. You can also report scams to the FTC at ReportFraud.ftc.gov.

How do I delete my data or account?

Email support@hangwise.app from the address on your account and we’ll delete your account and associated data. See our Privacy Policy for details.

How do I cancel my subscription?

You can cancel your subscription from within the Hangwise app.